You can expect every member of our staff to be fully trained and to treat you and your family with courtesy and kindness at all times. You can rely on us to conduct the entire cremation process with professionalism and with observance of the law and our own code of ethics.
You can be confident that we’ll take care of your loved one from the moment of collection to the disposition of the ashes. We’ll prepare and carry out the cremation in keeping with proper mortuary standards, and we’ll return all personal possessions to you.
You will be given a written explanation of the cremation process, including any legal restrictions and requirements. You will also be given an itemized statement of all costs before you pay. This will show our fees, the cost of additional products you have chosen, and fees imposed by others.
Be assured that we will obtain all necessary authorization from you, file the death certificate on time, and safeguard properly all records related to you, your loved one, and the cremation process. We will not do anything without your written consent.
